My contributions to the Syneron team included participating in ethnographic research, storyboarding concepts, and building prototypes to effectively illustrate ideas and interactions, thereby confirming workflows. I designed the user interface (UI) and developed the specifications for the embedded UI, ensuring extensive collaboration with the Engineering and Industrial Design teams to align the UI with user journeys and feedback.

Focus on the patient, not the tools your using.

In reimagining Syneron’s VelaShape, I employed my experience design process to guide the project through industrial design and UI development. I began by creating a visual brand language that harmonized with the atmosphere of a wellness center or spa.

Through user surveys, I discovered that clinicians using the VelaShape system required precise control of the handpiece over extended periods. It was evident that the original VelaShape applicator became uncomfortable with prolonged use. To address this, I spearheaded a comprehensive redesign of the handpiece to enhance ergonomic efficiency. This included implementing rubberized grips and larger handles for improved user comfort during longer treatments, as well as facilitating more precise control. The multi-grip design enabled the handpiece to be held in various positions depending on the treatment being administered.

The updated UI was designed to complement the industrial design through straightforward screen walk-throughs and setup processes. Once configured, users could concentrate on the patient and the treatment, rather than the machinery. Additionally, we incorporated a small display on the handpiece, allowing technicians to maintain focus on the treatment without the need to frequently look at the main unit.